Reflection Paper On Educational Psychology - 2629 Words

Erna Ananna Professor Gefen CEDF 710, Educational Psychology Date: 17th December, 2014 Fieldwork Reflection I. Introduction: Few weeks ago, I had an opportunity to observe a fifth grade inclusive classroom in P.S. 146, Anna M. Short School which is located in the Upper East Side of Manhattan. They had a total of 32 students where 16 of them are boys and 16 of them are girls. The class has collaborative teaching system. One of the class teachers is specialized on Special Education. They have total 18 IEP students including one physically disabled student. Most of the students are either Hispanic or Black. There is only one Asian and one white student. They also have an assistant teacher who is always involved with the students who needs extra help. What attracted my eyes right after I entered the classroom is the decorations of the classroom. The walls are mostly decorated with educational contents, such as, Vocabulary chart, Number line chart, Literacy chart of student responses etc. In one side of the room, the small portion of the wall has charts related to student participation, student employers and fe w more useful things. The desks are arranged into 6 groups. They are named as, John Jay, City College, Hunter College, NYU, Columbia University and St. Johns. The class gives a caring environment feelings right after you enter to the class. The teachers and the assistant really did a good job to give their students a home like feelings. In the back of the class, they haveShow MoreRelatedStudent-Teacher Relationships in Teacher Program Education s629 Words   |  3 Pagesthinking over particular Student Teachers’ performance (Clarke, 2001) eliciting, as a consequence, tacit knowledge that is only in the expert teacher’ mind. These genuine interactions between an expert teacher and a student teacher triggers critical reflection processes on teaching experiences and invites to further think of what can be done in similar future situations. In this chapter our objective is twofold: On one hand we aim at (1) stressing the relevance of seizing the practical knowledge thatRead MoreComparison Of Grand Theorists According To Types Identified By Meleis915 Words   |  4 Pages Nurses over the years have studied diligently various papers especially different theories that would affect and dictate how they will manage their clients. In order for one to be more familiar with these theories, I will compare 4 grand theorists as to types identified by Afaf Ibrahim Meleis. Dr. Meleis is a professor of Nursing and Sociology at the University of Pennsylvania and has published numerous scholarly papers and books that dealt with nursing theories. She has established fourRead MoreCritical Reflection On The Educational Philosophy752 Words   |  4 Pagesof what we teach and why is of paramount importance. Critical reflection on the relevance of educational philosophers, both past and present, is essential to understanding curriculum choices. With regard to these statements, I wish to apply to this program as a result of a strong professional and personal interest in philosophers of education. More specifically, gaining a deeper understanding of behavioral and funct ional psychology in education can enhance my current work in many ways. The theoriesRead MoreJerome Seymour Bruner Essay1350 Words   |  6 PagesSeymour Bruner is an American psychologist who made signification contributions to educational, cognitive and developmental psychology. This paper will focus on who Bruner is, his main theories explained, plus a comparison between Bruner and Piaget and the effectiveness of Bruners theories in the classroom. Bruner was born and raised in New York City, Bruner graduated high school in 1933 and went on to major in psychology at Duke University; earning an AB degree in 1937. Subsequently, Bruner pursuedRead MoreMargaret Floy Washburn : Introduction Of Psychology1451 Words   |  6 PagesNoel Umbricht – Introduction to Psychology Margaret Floy Washburn, PhD Margaret Floy Washburn was born on July 25, 1871 in New York City to parents Reverend Francis and Elizabeth Floy Washburn. She was born in a time when women were not allowed to display any type of power, higher reasoning, or desire for higher education. At the age of seven, she began her educational journey in the home of a retired Presbyterian minister who lived next door to her family. In 1886, she graduated from high schoolRead MoreMotivation Among Boys And Girls Reading Achievement Essay1618 Words   |  7 Pagesboth genders equally Motivation Among Boys’ and Girls’ Reading Achievement Educators will experience students with varying reading abilities and motivation levels. This review will provide educators with information that promotes self-reflection on their perceptions of students’ reading abilities and the affects on students. Strategies will be addressed that assures each student has the opportunity to be an effective reader. Classrooms that promote community, provide autonomy, and allowRead MoreHow Personality Testing Is Used On A Daily Basis822 Words   |  4 Pageson a daily basis in all areas of psychology. These tests evaluate and measure traits, values, attitudes, personal identity, and many more aspects of an individual’s personality (Cohen, Swerdlik, Sturman, 2013). Such assessments as the Thematic Apperception Test, Neuroticism, Extroversion, and Openness inventory and the Psychopathic Personality Inventory are instruments, which assist the psychologist in assessing an individual’s personality. The following paper will discu ss each of these testsRead MoreThe Recruitment Process from an Organizational and Applicant Perspective1588 Words   |  7 PagesApplying Organizational Psychology Joy Peoples PSYCH/570/Organizational Psychology June 11, 2012 Introduction The focus of this paper provides a brief examination of the recruiting process from both an organizational, and applicants perspective. This brief overview attempts to explain how organizations use various methods to recruit prospective employees. This paper also explains the methods prospective employees, or applicants use to determine the quality and appropriateness ofRead MoreReflection On Personal Reflection1307 Words   |  6 PagesPERSONAL REFLECTION 2 PERSONAL NARRATIVE This assignment seems to be the most difficult to write because it will encompass a wealth of information. The most important part of this assignment is the opportunity to reflect on the course assignments and the impact this foundational base will have for future classes. Every event in life has to start somewhere and this start sets the stage forRead MoreIs Education An Agent Of Socialization? Essay1607 Words   |  7 Pagescompare the ultimate purpose and meaning of educational success in regards to both societal standards and religious belief, this research can serve as a step towards improving the issue of adolescent stress in the modern American academia. Sources Socialist Alfie Kohn lectures at education conferences and universities from a critical approach on education by applying social science research such as human behavior. In his article against raising educational standards, Kohn demonstrates the psychological

The Need to Study English as a Foreign Language Free Essays

WHY DO WE STUDY ENGLISH It is necessary to study at least one foreign language today. That’s why pupils have got such subject as a foreign language at school. The problem of learning foreign languages is very important today. We will write a custom essay sample on The Need to Study English as a Foreign Language or any similar topic only for you Order Now Foreign languages are socially demanded especially at the present time. We know that the progress in science and technology has led to an explosion of knowledge and has contributed to an overflow of information. The total knowledge of mankind is known to double every seven years. Foreign languages are needed as the main and the most efficient means of information exchange of the people of our planet. Today English is the language of the world. English isn’t only the national or official language of some thirty states, which represent different cultures, but it is also the major international language of communication in such areas as science, technology, business and mass entrainment. English is one of the official languages of the United Nations Organization and other political organizations. It is the language of literature, education, modern music and international tourism. I learn English because I understand that I can use it. As I’m going to work in the sphere of management in Electronic Equipment Trade, I think that it is very important for a specialist of high qualification to speak at least one foreign language. English is extremely necessary as it is the most popular language of international business communication. I learn English because I want to read foreign literature in the original. Besides, the English language is the language of the great literature. A lot of modern literature and many new films in English come out every year. If you know English, you can understand them without translation. No wonder that most educated people speak English fluently. I like to travel, but it is difficult to visit new places, when you don’t know the language of these countries. And it is much easier to travel when you know the language. If I want to ask something, I can do it in English. Today, one person in seven of the world’s population either knows English or learns it. So a modern and a cultured person must learn foreign languages. How to cite The Need to Study English as a Foreign Language, Papers

Dementia Pharmacy and Surgery

Question: Discuss about theDementiafor Pharmacy and Surgery. Answer: Dementia Condition Dementia is an a term used to describe a wide range of symptoms that are associated with memory loss and other thinking skills that are capable of affecting individuals activities (Swaffer, 2014). Professionals who Treat Dementia Mental Health care professionals are those that operate mental issues in all areas of healthcare including psychology, medicine, nursing, pharmacy and surgery or a public health worker (Swaffer, 2014). Curing Dementia Dementia treatment depends on its cause. Aricept and other inhibitors of acetylcholinesterase which include rivastigmine and galantamine (Kovach, 2012). Caring for Dementia Individuals Services provided for people with dementia are social services and are offered by home care workers who help these people when they are at home (Kovach, 2012). The importance of teaching undergraduate students on dementia is because the condition is becoming increasingly common. All individuals in care of secondary or primary care environments ought to be competent enough to handle patients with such conditions. According to Swaffer (2014), it is not clear whether the medical education is up to date in order to fit its purpose. There are many patients occupying the hospital beds with admissions spreading across a wide range of specialties. Need for educating the students and the community at large is therefore important for dementia care is crucial to the patients. The dementia care in the community is important as the majority of people with this condition stay at home under the care of auspices of general practice. With the increasing population today, it also means that the level of dementia cases will also rise. The need to train the undergraduate is hence important for the students must be prepared to offer the help to the dementia pat ients. There has been a gap on how medical students are trained during the early stages of professional stages. References Kovach, C. (2012). Effectiveness of two protocols for treating nursing home residents with advanced dementia. Alzheimer's Dementia, 8(4), P196. https://dx.doi.org/10.1016/j.jalz.2012.05.538 Swaffer, K. (2014). Dementia: Stigma, Language, and Dementia-friendly. Dementia, 13(6), 709-716. https://dx.doi.org/10.1177/1471301214548143

Online Enrollment System Essay Example

Online Enrollment System Paper This part presents bodies of literature and studies which were sourced from various authorities in relation to the present proposed study about Online Enrollment System. Internet Enriquez (2013) states that in these days, effort and money are such vital things that have to be used very efficiently to have a satisfactory outcome whatever work is to be done. Modern technology makes life simple and easy in many ways. Internet, for example, is a very helpful tool for the students for research purposes. It also features online applications (e. g.  Students Information System, Enrollment System, and Grading System) that help individuals to work through the World Wide Web. Online Enrollment System In other colleges and universities, they are already implementing Computerized Enrollment System for the ease and convenience of the students. This proposal also tells us how automation and computer software greatly accelerate human technological processes and advancement. In India’s higher educational system and it is the third largest in the world, after china and United States have been the higher educational system. A software development and IT service firm implemented its catalyst in Governor Andres Pascual College was integrated web platform to provide content management, transaction processing, marketing and interactive community functions to the two rice schools. The content management tools of the Jones school staff edits update or add to the volume of curriculum and event information without calling for technical assistance. It simply cut and paste document into the content management system for consisting and publish to the web in the school. We will write a custom essay sample on Online Enrollment System specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Online Enrollment System specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Online Enrollment System specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Andres Pascual College, has their University of online system of enrollment including their inventory to lessen hassle of student filling out different forms and identification to verify their enrollment slot and inventory from which they can see their current balance for the past semester. While at Cavite State University – Main Campus the present study focuses on using the internet environment to suffice the needs of students who are far from the vicinity of the University to lessen their hassle. Thus the researchers provide a website for the University where incoming students who’ve passed the entrance examination and former students of the said University, where they will fill-up the corresponding requirements through the web, the web also includes the list of courses offered for the whole year and the blocked class you will be listed to. You can also check if you are a registered enrollee via creating an account from the University web.

Free Essays on Scott Joplin

SCOTT JOPLIN April 7, 2004 Scott Joplin is thought to have been born in mid –1867 in or near Linden, Texas. His birth parents were Florence Givens and Jiles Joplin; Scott was the second of six children. Sometime in 1871 the family moved to Texarkana, Texas where Scott’s mother cleaned the homes of the well off white people. These homes were where Scott learned to play the piano. In 1882 Scott’s mother purchased the first piano for the Joplin home. The Joplin family was very musical. Florence sang and played banjo, while Jiles played the violin, and Scott played the piano, violin and sang. While in Texarkana, Scott’s talents were noticed by a local music teacher, Julius Weiss. Weiss educated him further, with emphasis on European art forms and opera. It is believed that this education was his basis for his composing form. The 1880s found Joplin in Lincoln High School, located in the black district of Sedalia, Missouri. Records show many black families with the â€Å"Joplin† name in Sedalia at that time. It is thought that he could have been related to and staying with a number of them. In 1891 Joplin began his traveling. First he began touring with a minstrel group in Texarkana. Then in 1893 he was said to be in Chicago playing the cornet and leading a band, probably somewhere outside of the 1893 World’s Fair. After the Fair he set up in Sedalia, and that became his home. There ha played first cornet with the Queen City Cornet Band. After a year of playing with the band, he began to itch for the road. He formed the Texas Medley Group, his first vocal group and went to Syracuse, New York. There he impressed several businessmen, who issued his first two publications, Please Say You Will and A Picture of Her Face. While not on the road, Joplin worked in Sedalia as a pianist and at the town’s two black gentlemen’s clubs, the Maple Leaf Rag and the Black 400 Club. Also he taught some of the young musicians in tow... Free Essays on Scott Joplin Free Essays on Scott Joplin SCOTT JOPLIN April 7, 2004 Scott Joplin is thought to have been born in mid –1867 in or near Linden, Texas. His birth parents were Florence Givens and Jiles Joplin; Scott was the second of six children. Sometime in 1871 the family moved to Texarkana, Texas where Scott’s mother cleaned the homes of the well off white people. These homes were where Scott learned to play the piano. In 1882 Scott’s mother purchased the first piano for the Joplin home. The Joplin family was very musical. Florence sang and played banjo, while Jiles played the violin, and Scott played the piano, violin and sang. While in Texarkana, Scott’s talents were noticed by a local music teacher, Julius Weiss. Weiss educated him further, with emphasis on European art forms and opera. It is believed that this education was his basis for his composing form. The 1880s found Joplin in Lincoln High School, located in the black district of Sedalia, Missouri. Records show many black families with the â€Å"Joplin† name in Sedalia at that time. It is thought that he could have been related to and staying with a number of them. In 1891 Joplin began his traveling. First he began touring with a minstrel group in Texarkana. Then in 1893 he was said to be in Chicago playing the cornet and leading a band, probably somewhere outside of the 1893 World’s Fair. After the Fair he set up in Sedalia, and that became his home. There ha played first cornet with the Queen City Cornet Band. After a year of playing with the band, he began to itch for the road. He formed the Texas Medley Group, his first vocal group and went to Syracuse, New York. There he impressed several businessmen, who issued his first two publications, Please Say You Will and A Picture of Her Face. While not on the road, Joplin worked in Sedalia as a pianist and at the town’s two black gentlemen’s clubs, the Maple Leaf Rag and the Black 400 Club. Also he taught some of the young musicians in tow...

Chapter Questions

The approach suggesting that psychological disorders are illnesses that have underlying biological causes is called the:medical model is a condition marked by dramatic mood swings. Bipolar disorder The Diagnostic and Statistical Manual of Mental Disorders uses a checklist of observable signs and symptoms, but this tends to limit clinicians: understanding of their patients. Some theories propose that such as learning or childhood experiences might lay the foundation for psychological disorders. VIC : like poverty and community support systems, can play a role in the development and course of psychological disorders. Social factors The degree to which a behavior interferes with daily life and relationships refers to its: dysfunction. Classification system for mental disorders measures what it intends to A measure. Valid Ursula feels compel to hurt herself. Ursula self harm can be best described as a maladaptive behavior. With the people often predict the probability of something happening in the future based on how easily we can recall a similar type Of event from the past. Availability heuristic Most mental health professionals in North America use the evidenced-based classification system of mental disorders. Diagnostic and Statistical Manual of Mental Disorders chapter 8 which is an rapidly sprout new connections among each other, a dramatic phase of synaptic growth that is influenced by the infants experiences and stimulation from the environment. Neurons One significant milestone of the seniority stage is or an infants realization that objects and people still exist when they are out of sight or touch. Object permanence According to Erikson, the psychosocial stage from the twenties to forties is called which is time when most adults are creating meaningful, deep relationships. Intimacy vs. isolation. The flex occurs when a newborn infants cheek is stroked, as she turns her head in the direction of the touch. Rooting Children in the stage can be less egocentric and can understand the concept of conservation; however their logical thinking is limited to concrete concepts. Encounter operational proposed that cognitive development occurs in four periods or stages, and these stages have distinct beginnings and endings. Pigged chapter 14 implies that disorders have biological causes. Medical model The treatment approach in which a client works with a mental health professional to reduce psychological symptoms and improve quality of life is allied: psychotherapy can have an impact on the course Of some psychological disorders. Terrors Studying is difficult because its methodology has not been personalized and its use varies from one therapist to the next. Humanistic therapy Approximately how many Inmates in American jails and prisons in 2007 had at least one psychological disorder? 2. Mm evaluates the success of therapies. Outcome research Your therapist tells you that her role in your therapy is to help you achieve personal growth. Your therapist is a: positive psychologist Dry. Astrid is a psychoanalyst. She tells her clients that her main goal is to:Uncover unconscious conflicts. The type of psychotherapy aimed at increasing awareness of the self and the environment is called: insight therapy Sean has a psychological disorder that increases his risk to himself and others. Sean most likely experiences: psychotic episodes. Chapter 15 to persuasion, people pay attention to factors outside the message content, such as the credibility or appearance of the individual who relays the message. Peripheral route People from cultures are less likely to conform than those from collectivist cultures. Individualist Participants in Amalgams obedience study sat at a table that held a control anal for the supposed generation of: shocks Social loafing is more likely to occur in societies where people place a high premium on:individuality and autonomy. The most famous illustration of the bystander effect was the attack on 1964. Kitty geneses studies were willing to administer what they believed to Participants in be painful and life-threatening electric shocks to other human beings. Algiers The diminished sense of personal responsibility, inhibition, or adherence to in social norms that occurs when group members are not treated as individuals is referred to as: identification. Which statement BEST characterizes social exchange theory? We help others when the benefits of our good deeds outweigh the cost. Group popularization is the tendency for a group to take a after deliberations and discussion. More extreme position In a classic study on expectations, administered a nonverbal intell igence test to students in a San Francisco elementary school. The students whom the teachers were told would show surprising gains achieved greater increases on their test scores. Rosenthal and Jacobson and its associated Stresses can have a lasting impact on the development of the brain and subsequent cognitive abilities. Poverty The method for gaining compliance that involves making a small request first, followed by a larger request is called the: foot in door technique Chapter 12 Gender intense physiological demands, the body cannot address any new threats, and some people start to show signs of such as hypertension and arthritis. Sissies of adaptation does not require participants to retrieve information from the distant past, thus reducing opportunities for error in memory. Prospective study Chapter 11 Some aspects of adult personality appear to derive from which refers to distinct patterns of emotional reactions and behaviors observed early in life. Temperament The collection of rules that guide the ego as it negotiates between the id an d the environment is called the: reality principle If a parent is too harsh or lenient about toilet training, the child may grow up with a(n) personality, being rule-bound or stingy. Anal retentive Karen Horned believed that people respond to feelings of helplessness and isolation, created by inadequate parenting, which she referred to as: basic anxiety have profound interpersonal relations, maintaining deep and lasting friends pips. Self- actualities A distinct pattern of emotional reactions and behaviors observed early in life is called a(n): temperament According to Freud, awareness is equivalent to: conjunctions is impulsive and illogical. D According to Freud, one resolves the Oedipus or Electra complex during the: genital stage According to Adler, not everyone is successful in overcoming feelings of helplessness and dependence, but instead develop what is known as a(n): inferiority complex Your professor is talking about how Freudian theory intersects with cognitive theory. He uses the example of the which forms a bridge between memory and conscious awareness. Episodic buffer You are drawing a diagram of Frauds structures. Which structure would appear at the top? The superego re primal images, patterns of thoughts, and storyline stored in the collective unconscious. Archetypes You are writing a paper titled Frauds theory of the emergence of unconscious thoughts in conscious thinking. You are arguing that u nconscious thoughts can appear in consciousness via: process among awareness perspective emphasizes relationships, environmental influences, individual behavior, and mental processes that come together to form personality. Social-cognitive you think about going out instead of studying but then you consider what it would be like to get a poor grade. According to Freud, the helped you come to this conclusion.

Comm219 Essay Example | Topics and Well Written Essays - 250 words

Comm219 - Essay Example This is because it discusses issues dealing with leadership in indigenous societies, as well as marginalization of women in the leadership institutions. Overall, the magazine targets the entire population of British Colombia. This magazine presents distinctive articles because, for every story, there is an independent either cultural or political analysis depending on the topic. Additionally, it allows aggressive discussion by the readers with every story, which gives a platform for readers to evaluate and analyze the story based on their opinions and perceptions. For the sake of user interaction, the magazine is structured into several sections that allow easy and quick access to information that the reader may be looking for. For example, it is divided into news, culture, opinion, mediacheck, national, and solutions. So if a reader wants stories concerning solutions to societal challenges such as environment, one just clicks on solutions and select a story. Further, the magazine has created a platform for comments where readers can give their opinion on every story. Finally, the stories are accompanied with pictures for better understanding and interaction. The story I choose is titled For Kids, the Meal Is the Message. This story is remarkable because of the reaction it ignites from the audience, as well the presentation that uses humor to bring out reality and serious issue, which makes it interesting to read. Apart from the use of illustrations, the story refers to several sources and data to support the author’s argument, and this is what I would like to emulate in my writing. Another aspect is that the story addresses a specific audience while educating, informing, and giving solutions at the same

Comments on readings Assignment Example | Topics and Well Written Essays - 1000 words - 1

Comments on readings - Assignment Example Employees of the organization can follow these values, because they are derived from some of their religious beliefs. Canada also has a human rights act, and all provinces in it, are subjected to the act. One of the major provisions of this act is prevention of discrimination. Because these provinces are subjected to the human rights act, people can appeal any of their decisions to the Canadian Supreme Court. The courts have a responsibility of interpreting these provisions based on their ideological beliefs as opposed to the technical wording of the laws under consideration. One of the rights and freedoms enshrined in Canadian Human Rights Act is Freedom of religion. Courts normally find it difficult to interpret this law. However, when this matter goes to court, the courts normally take a subjective approach. This involves a situation where the courts would value the religious beliefs of a particular individual, as opposed to the religious belief of the whole faith. This is one of the best approaches in promoting freedom of religion. This is because the interests of a particular individual are pr otected. This article talks about the issue of discrimination, because of religion. It tries to analyze the likelihood of an individual refusing to work with women, mainly because his religious belief does not allow him. This is unfortunate situation, which if it is allowed to exist, may result to inefficiencies in the work place. This is because it would not advocate for diversity, which is an important concept that helps in the promotion of a high quality work. For example, if this is allowed, people may refuse working with female leaders, on the pretext of religion. This is discrimination, and this behavior should be condemned. The charter of rights and freedom of Canada advocates for an equal treatment before the law and execution of the law without discriminating an individual. It is one of the foundational principles that

Non-Verbal Communication Essay Example for Free

Non-Verbal Communication Essay A number of people pay more attention on what they want to say,however,how to say it means more important. â€Å"In fact, studies suggest that during face-to-face communication, only 7% of meaning comes from the verbal content of the message —38% comes from tone of voice and 55% comes from body language. † Obviously, non-verbal communication refers to the process of the communication by means of receiving and sending the messages which are wordless. As an important tool of communication, non-verbal communication plays an important part in job interviews, medical care and social interactions. The process of a job interview is full of communication, including both verbal and nonverbal communications; however, nonverbal communication is more important than verbal communication in some ways. When people do the interview, it is critical for people to send the right messages and receive the good responses as well as maintaining eye contact, using facial expressions and making proper postures. Eye contact is essential when people are talking to the interviewer. The sustained eye contact could be respectful which show your confidence and trust. Also, this makes sure that you are listening and understanding about what you are communicating with each other. However, it’s not good to stare at interviewers constantly, which make them uncomfortable. The best way is to maintain the eye contact for several seconds, and then change your vision away from the interviewers briefly, finally put the eye contact on the interviewers. Meanwhile, facial expression is a necessary component in a job interview. Commonly, smile is a powerful communication tool, which is able to deliver the friendliness, happiness and interests. It helps people relieve nervous tension in order to make a good performance in the front of the interviewers. Also, it’s better to add a smile with your eyes so that you can show a real smile in your face, which makes your interview more successful. Additionally, making good postures can affect the quality of the job interview. The way of standing, sitting or talking shows the level of our attitude and manners, particularly in a job interview. For example, first, sit on the edge of the chair is a signal of nervousness and express you’re uncomfortable. Second, stand in the space belonging to the others and cross the arm, which can be hostile. In order to make your job interview extremely successfully, you’d better prepare eye contact, facial expressions and right postures. Furthermore, nonverbal communication is related to the development of medical care. Usually, most people are getting involved with each other through verbal communication. However, when people are getting older, they are lacking the functions of social network and body function degradation so that they need to depend on nurses’ care— nonverbal behavior,which establish the relationship between nurses and patients, such as, smiling, body positioning and touch. Smiling may be one of the most important characteristics of a nurse who wishes to establish good rapport with patients (Schabracq 1987; Heintzman et al. 1993). Smiling is positively judged by other people and is considered as a sign of good humour, warmth and immediacy (Mehrabian 1972, Reece Whitman 1962). † The body positioning points out whether the person is caring and listening. In the process of nonverbal behavior, the forward leaning indicates that nurse pay attention and care about the condition of the patients. In earlier research Reece Whitman (1962) showed that leaning forward conveys warmth and friendliness. Forward leaning combined with smiling, eye contact and verbal attentiveness (hm-hm) communicates an attitude of involvement. † Additionally, touch is an essential part in the medical care, which is a significant connection between nurses and patients. Touch can deliver the feeling of comfort, identification and encouragement in order to give patients a strong response to be optimistic through the medical process. In the medical way, touch can be divided into two parts; one is â€Å"instrumental touch†, another is â€Å"expressive† touch. Instrumental touch refers to the physical touch, such as bind up a wound. Expressive touch is more emotionally and spontaneous. Hence, touch is a key tool in the medical care; it makes patients more positive to face the medical treatment. What’s more, social interactions are a significant form of nonverbal communication. Symbolic stands for religious and status. On one hand, status can be a symbol of social level with person through his uniform, the brand of the car, and the size of the house. On the other hand, religious belief is equal to the culture, which makes certain people have unique communication. However, comparing to the difference between cultures, it’s pretty obviously that we can see the difference in the nonverbal communication. For example, physical space is a main difference. The acceptable physical distance in Latin America and Middle East is much shorter than it in America and Europe. Commonly, that’s why people often leave enough space for each other when they are standing online to buy the food. Besides, in terms of physical postures, the common example is the habit of many Americans who prefer to have a rest with their feet on the desk, but in Asia, Europe, and Middle East is unrespectable behavior. Additionally, hand and arm gestures means different between cultures. In some cases, for instance the â€Å"OK† sign, commonly it means everything is all right perfect. However, it means worthless in France and is money in Japan. Also, it even means rude in Germany. Another gesture â€Å"thumbs up†, usually it indicated all things are OK. But, in Nigeria, it means very offensive, while in Turkey, it means political rightist party. To sum up, nonverbal communication affects the way of people’s daily life, which tends to add more value to our communication. It makes our job review perfectly, promotes the development of the medical care, and enhances the progress of social interactions. As a result, nonverbal communication, as an essential communication skill, is getting more important and brings people the powerful communication with each other in different areas.

Detective Fiction & Sir Arthur Conan Doyle Essay -- Literary Analysis

According to the English crime writer P.D. James (1920-) â€Å"for a book to be described as detective fiction there must be a central mystery and one that by the end of the book is solved satisfactorily and logically, not by good luck or intuition, but by intelligent deduction from clues honestly if deceptively presented.† (James. 2009: 16). This is traditionally conducted via a detective; a figure deployed within the narrative structure ‘whose occupation is to investigate crimes’ (Oxford. 2006: 202). Therefore detective fiction represents an enigma, a puzzle to be solved through an intriguing series of events and clues presented by the writer to its audience; that are taken on a journey through a process of reasoning, elimination and conclusion to solve a mystery. The narrative formula allows the audience to engage on an exploration of self-discovery as â€Å"the mystery’s solution supplies a temporary sense of self through which the reader is offer ed an apparatus for negotiating the boundaries that define identity.† (McCracken. 1998: 50). Detective fiction can be defined and situated into various different categories; â€Å"one is taxonomic†¦placing it in relation to other types of popular literature†¦Westerns, science fiction, spy tales and so on. John G. Cawelti’s (Adventure) has grouped these types into larger categories called ‘archetypes’ which are convenient for making an initial distinction between two major kinds of detective fiction, ‘Mystery’ and ‘Adventure.’ (Rzepka. 2005: 9). This raises the question of how detective fiction appeals to past and present audience’s and its position as part of a mass market publication in contemporary society. In order to answer this question it is important to briefly summarise the rise o... ...e for Policing and Crime. (2012) History of the Metropolitan Police. [On-line] Available from: http://www.met.police.uk/history/definition.htm. [Accessed 21st April 2012] Penguin Readers, (2008) A Scandal in Bohemia. [On-line] Available from: http://www.penguinreaders.com/pdf/downloads/pr/teachers-notes/9781405879347.pdf. [Accessed 21st April 2012] Project Gutenberg. (2011) Detective Fiction (Bookshelf). [On-line] Available from: http://www.gutenberg.org/wiki/Detective_Fiction_(Bookshelf). [Accessed 20th April 2012] Sir Arthur Conan Doyle Literary Estate. (2000) The Official Website of the Sir Arthur Conan Doyle Literary Estate. [On-line] Available from: http://www.sherlockholmesonline.org/. [Accessed 20th April 2012] The Sherlock Holmes Company, (2010). [On-line] Available from: http://www.sherlockholmes.com/. [Accessed 21st April 2012]

Tqm-an Approach Toward Good Governance

Total Quality Management An Approach towards Good Governance By *Uzma Akbar **Akbar S. Awan *FOUNDATION University Institute of Management and Computer Sciences Newlalazar, Rawalpindi. Pakistan **Principle WAH Engineering College, University of WAH WAH Cantt, Pakistan 1. Introduction The federal government of Pakistan (GOP) is presently organized into 48 divisions, 173 attached departments and 203 autonomous/semi-autonomous bodies (including public corporations, public sector banks and other public sector organizations). In addition to this, it also employs a military force of 0. 65 million. It spends billion of rupees, and directly or indirectly, accounts for major part of our national economy. The GOP executes its non-defense related constitutional responsibilities through some 450,000 civil servants. These are further spread through 17,700 civil servants organized in federal secretariat, 113,000 civil servants in federal attached departments and subordinate offices, 122,500 employees of Pakistan Railway and 196,800 employees in the autonomous bodies, public corporations and financial institutions. [1] Our public sector departments have created enormous financial burden on our limited national exchequer. They still adhere to obsolete management practices which have been abandoned by most of the civilized countries. Leaving side a few organizations, our public sector is not thinking to improve the quality of services, whereas the crushing national debt calls for urgent cuts in cost of public functionaries. Poor management in federal government has serious consequences. Money is wasted, programs do not work, and Projects do not start or remain uncompleted for many years. That is why Pakistani customers see and observe but cannot complain. All the complaints remain unnoticed; all suggestions for improvement never get any response. Inside the government as well bad management stifles the morale of internal customer and system over there is designed to kill the initiative. The administrative management of our Government needs overhauling. The time has come to radically change the way, government operates. 2. Total Quality in Government By Total Quality in government we mean lean, decentralized and innovative government where people are flexible, adaptive, and quick to learn new ways when conditions change. They use customer choice and competition to get things done as creatively and effectively as possible. So when we talk about quality management in Federal Government, we too must rely on market based incentives with less focus on conventional new programs. The concept of Total Quality Government goes beyond cost cutting in government. It is adopted to apply the principles and tools of TQM. Many organizations have been successful with their TQM initiatives and derived such benefits as reducing costs, increasing productivity and customer satisfaction. 3. TQM Application By adopting TQM we will be able to provide the philosophy, mindset, tools and methodologies to â€Å"Transform† effectively. The use of TQM which refers to: †¢ Performance measurement of organizations †¢ Customer management †¢ Process control †¢ Continuous improvement programs †¢ Best management practices This has proved to be an effective strategy for improving the performance of not only Government organizations but also public administrations. [2] TQM is seen as the most comprehensive approach to Quality thinkable for an enterprise. The pillars of Total Quality Management are T Q M: †¢ T stands for Total. It is the Integration of the Staff, Suppliers, Customers and other Stakeholders. Away from Party-specific Thinking to a more holistic approach. †¢ Q stands for Quality. It is the Quality of the work and the process of the Enterprise leading to Quality of Products. †¢ M for Management. It stresses the leadership task â€Å"Quality† and the Quality of leadership. From the enterprises point of view TQM can be seen as a Leadership Model. There is no single theoretical formalization of total quality, but philosophers provide the core assumptions, as: â€Å"Discipline and philosophy of management which institutionalizes planned and continuous improvement . It assumes that quality is the outcome of all activities that take place within an organization; that all functions and all employees have to participate in the improvement process; that organizations need both quality systems and a quality culture. † [3] 4. Quality Management Systems and Tools Systems and tools systematically inculcate and reinforce the TQ culture within an organization. QM starts with philosophical base-systems and tools are relevant after the philosophy is established. Most of the TQM efforts fail because organizations try to implement TQM techniques (Tools and Systems) without adopting the TQM philosophy. They start the journey from the wrong point. Instead of starting with the philosophy they try to first use the tools and the systems without ensuring that at the very minimum, the philosophy is absorbed by the top management. [4] 5. The Concept of Continuous Improvement by TQM TQM is mainly concerned with continuous improvement in all work, from high level strategic planning and decision-making, to detailed execution of work elements on the shop floor. It stems from the belief that mistakes can be avoided and defects can be prevented. It leads to continuously improving results, in all aspects of work, as a result of continuously improving capabilities, people, processes, and technology and machine capabilities. 6. Experience of Other countries Under the cover of TQM, US business and political leaders turned to quality to stay competitive on world market or to reclaim their host markets. Meanwhile like many other agencies, the US defense organizations faced, budget cutbacks and reduced staff. Using Quality management, however these organizations streamlined producers in man areas, increasing morale and saved an impressive amount of money. 5] The Government of Pakistan should try to adopt the process of Total Quality management as the core of its management style to solve its problem and re-structure. Such a strategy is being used in the entire European Union, USA, Japan and other developed countries for sustaining their economic growth. 7. Problems for Quality Initiative in Federal Government Improving service qual ity without increasing costs is more difficult to achieve in the public sector than it is in the private sector because elected officials must attempt continuously to balance the multiple conflicting goals of diverse interest groups. Over a decade ago Peter Drucker identified six barriers to productivity improvement. These are: †¢ Lack of clear performance targets †¢ Trying to do too many things at once †¢ Solving problems by throwing people at them †¢ Lack of experimental attitude †¢ Lack of elevation so nothing is learned from it †¢ Reluctance to abandon programs [6] If two or more sins are committed simultaneously, then they may lead to program failure. In short the quality approaches requires fundamental changes in traditional management role. Most individuals and organizations in the public sector will find these changes very difficult to implement. Our Public sector organizations are facing more monumental hurdles because: †¢ The discipline of a competitive global market place that provides incentive for radical changes to business, industry and other managers is missing in our government †¢ In many instances, our government prefers to act as protector for enforcement of policies based on political and social grounds. This leads to treat efficiency as secondary. †¢ The major barrier to accelerating quality management in government is the lack of strong consensus for change among top officials. They find little time for management issues unless problems directly invade on concerns of administration. 8. Objectives for implementing TQM Principles in Government Organizations The quality of governance and government is the top enabler of rapid economic growth and strength of a country. Government must fulfill: †¢ Politically defined missions †¢ Enhance social values †¢ Deliver critical public goods to citizens The ability of the state to provide efficient and customer focused institution is fundamental to vibrant and broad based markets. In Pakistan there is a public perception that government institution â€Å"Over promise and under deliver†. There is false impression in the public sector about what is meant by ‘efficient and customer focused institutions’. Total Quality Management or TQM refers to various approaches for improving the performance of organizations. Improvements and objectives for implementation of TQM principles in Government of Pakistan (GOP) organizations are as follows: [7] †¢ Provide Platform for launching ‘Good Governance’ Program: In Pakistan due to the lack of any organized models, process, leadership and legal frameworks; this aim could not be achieved. Measuring, controlling and mproving performance is specialized function to be addressed on professional basis rather than political grounds. In our country most of problems arise due to the political involvement of individuals. All developed countries tackle good governance through an organizational structure with the aid of professional and legal models. †¢ Citizen satisfaction Index: The citizens Satisfaction In dex of Public assessing the government organizations and offices must be raised continuously. Presently there is no formal method to measure Citizen Satisfaction Index i-e performance of the government. For example, the US government in early 90’s started an organized campaign. They set the target to raise the CSI from 67% to 80% in subsequent time of 4 years. They launched a program called â€Å"Reinventing the government† and were successful in raising the CSI close to their target. The GOP needs to establish a framework for good governance and lay the foundation for improving the quality and productivity of public sector. This includes measuring, controlling and improving the performance of government that shall lead to overall increase in Citizen Satisfaction[8] Raising the Quality and Productivity Levels of GOP: With the changing global scenario, the rapidly developing countries in ASEAN, are giving high priority to improving the quality and productivity levels of Governments. GOP has still not laid any professional foundation for improving its quality and productivity. The Government should join hands with nations with highly efficient and effective government of fices. For this purpose training of the Heads of Departments, Promotional Campaigns and performance based rewards, (according to TQM) should be launched. Linking between Federal and Provincial Governments: The link of quality and productivity must be established between the federal Government and all the four provinces of Pakistan. This means continuity of performance goals for the higher authority. [9] 9. Requirements of TQM in Government Top Management Commitment Commitment from top management may be the most critical factor in the success of any programs. In any government organization the senior management’s commitment is essential and stimulates the implementation of a TQM program. Often, the first step is to convince senior managers of the financial and wider benefits and overcome any barriers that they may have. One of the best ways to do this is to identify obvious areas of cost reduction and environmental improvement and where to make immediate savings through no-cost or low-cost measures. This core element in Total Quality Management system model addresses management commitment. Top management must not only give a lead to the rest of the organization but also ensure that the necessary decisions and actions are taken. Only top management has the motivation and the power to effect changes. 10] Employee Involvement The government should try to introduce new course of action in which the communication between the top management and employees increases. They should talk to as many employees as possible about their opinions relating to TQ implementation. Through this act top management will be able to assess their knowledge level and what bugs them about the ini tiatives they have seen in the past. Employees should be asked to give suggestions so that they would be more involved and supportive new programs. TQM process covers the whole organization so all people will feel their ownership in this case. [11] Cultural Transformation The full potential of TQM requires a fundamental cultural change. An organization’s culture is the way organization behaves. It is the way everybody walks, talks, thinks and acts in everyday life. The culture of quality organization supports and nourishes the improvement efforts of every group and individual in the organization. The cultural change of an agency to TQM requires the courage and commitment of leadership in order to implement a vision of values, ideas, goals and processes. Total Quality Government encourages the manager who innovates and motivates the workers who are free to improve and make decisions. But changing the culture is a lot harder than changing the rules and regulations. This is possible by: †¢ Creating new incentives to accomplish more, through competition and customer choice †¢ Shifting focus of control that is empowering employees to use their judgment, supporting them with the tools they need †¢ Liberating agencies from burden of over regulations and control Building Awareness TQM generates a whole new corporate culture with an emphasis on customer satisfaction, a goal of continual improvement, and commitment to team-building and employee participation at all levels. In a quality organization, the vision, values and systems must be consistent with, and complementary to each other. [12] Empowerment Decentralizing the power to make decisions will energize our government to do everything smart, better, faster and cheaper. GOP policy makers should follow this decentralized approach. This style may reduce or eliminate employee frustration, increase sense of belonging and enhance morale and productivity of an entire organization. 10. Present Situation in Pakistan Pakistan National Accreditation Council (PNAC): This is the main accreditation body in Pakistan responsible for accreditation of certification agencies, inspection agencies, system auditors and laboratories. It was established in 1999 and became operational in 2001. Its annual budget in 2003-04 was around Rs. 12 million. Out of this Rs. 3. 9 million was used for non-development and Rs. 8. 7 million was used for development. Its manpower is 37 persons. Listed below the table gives a comparison of Pakistan’s conformity assessment with India: | | Pakistan |India | | | |Responsible Organization: |Responsible Organization: | | |Reference |Pakistan National Accreditation |Quality Council of India | |Responsibilities |Standards |Council | | | | |(Status) | | | | | |(Status) | |Number of accredited |ISO 17025 | 3 | 400 | |Laboratories | | | | |Number of accredited |ISO Guides 62,66 | 2 | 14 | |Certification Agencies | | | | |Quality Auditor Registration |ISO 17022 | Nil | Nil | |Accreditation Body’s own |ISO Guide 58/61 |In Process | Yes | |competence and Adoption | | | | Prognosis of above table clearly point towards the lack of performance of PNAC (Pakistan National Accreditation Council). Due to poor performance of this important government organization, weak accreditation has resulted in untrustworthy ISO’s certification. This in turn has affected the following aspects: †¢ Low creditability of certification agencies †¢ Testing facilities †¢ Inspection agencies †¢ Un-regulated quality culture †¢ Poor reputation [13] 11. Recommendations The analysis and appraisal of the National and Global scenario clearly leads to following recommendations: †¢ National Performance Improvement Committee. There must be a pool of national experts in key industrial and social sectors drawn from across the country on merit basis. The committee should provide top class expertise for creating a vision and guidance to all the government organizations. The members of the council should be selected purely on professional and leadership grounds. †¢ Development of Public Sector Institutions. The GOP should try to focus on developing clear and concise mission statements and set goals/target for public sector institutions. This conceptual orientation will guide both the strategic direction of the organization and shake the day to day decisions about what the departments do and how they do it. †¢ Differentiation of Performance and Output. There should be clear demarcation between these two aspects. The performance report should be accepted if the source of collecting and reporting is reliable. It should invariably be related to organizational goals and objectives. The name of the game is ‘Performance Audit’. †¢ Public Accountability. All government organizations/institutions should be open to public scrutiny and accountability through the competent bodies such as parliamentary committees on various facets of government activities. †¢ Restructuring of Regulatory Mechanism. Traditional regulatory policy should be restructured into softer approaches for the purpose of promoting competitiveness and ensuring protection of environment and overall safety of the society. †¢ Use of Information Technology. This powerful tool of governance will help our government executives to break down isolatory layers and expedite the delivery of services. New management system can transform our government. It will not only make it more productive but also cut the cost of government. †¢ Adoption of Customer first Approach. The quality organizations must learn to listen to the customers and help customers articulate their needs. Public sector department need to restructure their basic and routine functions to meet the customer need. †¢ Redefine the role of Auditors. Performance auditors should change their approach from pure inspection and auditing to helping the government departments to learn to perform better †¢ De-regulation and Empowerment. Federal and provincial Government should empower public agencies and institutions. Time tested principle of â€Å"authority commensurate with responsibility† should never be lost sight of. †¢ Re-engineering the Work and Office routines. The organizations should re-examine their programs and routines with a view to eliminating duplication of efforts and giving up obsolete ways of doing business. †¢ Facilitation of Economic Activity. Favorable environment should be created for public and private sector companies for their growth and expansion in the world market. Support Entrepreneurial Activity. The GOP should make an endeavor to be in-step with global developments in the realm of business and public policy. Support positive initiatives required for industries and firms to continuous ly adapt and adjust their organizations and structures. For this we need to implement policies which move from conformity to competitiveness 12. Conclusion The extent to which various public sector organizations the values, principles and practices of TQM are variable in the extreme. In actual there is more talk than action so far. Many organizations still have no clear idea of the potential and purpose behind utilizing TQM. There are definite signs of eagerness on the part of public managers to move faster. The lack of organization-wide leadership, in quality is however the main stumbling block. It is too early to tell how our citizens would react and perhaps even would care to react on the direct benefits resulting from the government’s quality initiatives. Nevertheless the race for quality in government sector organizations is far from over; it has just begun. Bibliography 1. Tichey, N. (1983). Managing Strategic Change. New York: John Wiley & Sons. 2. Mathew, S. (1973). â€Å"Total Quality Management in the Industrial Sector,† National Productivity Review. 3. Hill Stephen, (1991). Why Quality Circles failed but Total Quality management might succeed. † British journal of industrial relations. 4. James R. Evans and William M. Lindsay â€Å"The Management and Control of Quality†. Sixth Edition. 5. Dale H. Besterfield, Carol Besterfield-Michna, Mary Besterfield-Sacre and Glen H. Besterfield. â€Å"Total Quality Management†. Third Edition 6. â€Å"Top Management Commitment for TQM-A Process Model† by Nadeem Yousaf 7. â€Å"Quality, Productivity and Standards† by Working Group for MTDF. 8. â€Å"Total Quality in Government-Issues and Realities† by Dr. Ali Sajid 9. â€Å"An Overview on Implementing TQM in Developing Countries† by Kamran Moosa, Head Pakistan Institute of Quality Control 0. â€Å"Gaining Perspectives: the future of TQM in Public sectors† by Madhav N. Sinha 11. â€Å"TQM Implementation in Pakistan-Revolutionary Vs Evolutionary Approach† by Dr. Jamshed Khan. ———————– [1] â€Å"Total Quality in Government-Issues and Realities† by Dr. Ali Sajid [2] â€Å"Quality, Productivity and Standards† by Working Group for MTDF. [3] Dale H. Besterfield, Carol Besterfield-Michna, Mary Besterfield-Sacre and Glen H. Besterfield. â€Å"Total Qu ality Management†. Third Edition [4] â€Å"TQM Implementation in Pakistan-Revolutionary Vs Evolutionary Approach † by Dr. Jamshed Khan [5] â€Å"Total Quality in Government-Issues and Realities† by Dr. Ali Sajid [6] â€Å"Total Quality in Government-Issues and Realities† by Dr. Ali Sajid [7] â€Å"Quality, Productivity and Standards† by Working Group for MTDF. [8],â€Å"Quality, Productivity and Standards† by Working Group for MTDF. [9] â€Å"Quality, Productivity and Standards† by Working Group for MTDF. [10] â€Å"Top Management Commitment for TQM-A Process Model† by Nadeem Yousaf [11] James R. Evans and William M. Lindsay â€Å"The Management and Control of Quality†. Sixth Edition. [12] â€Å"An Overview on Implementing TQM in Developing Countries† by Kamran Moosa, Head Pakistan Institute of Quality Control [13] â€Å"Quality, Productivity and Standards† by Working Group for MTDF.

Communications Scenario Essay

Effective office communications are not always easy. To communicate with one’s coworkers in a manner that is professional and efficient takes effort on all parties involved in the conversation. When speaking to a member of the opposite sex, one must be aware that differences exist in the way in which messages are sent and how messages are received. In the attached scenario, two peers must work together to run the business while their manager is away. Unfortunately, the communication between Mary and Steve in the scenario below was not very successful, professional, or effective. 1. If Steve were addressing a male coworker instead of Mary, would he have chosen to communicate in the same way? Men and women communicate differently. Because this has been proven in multiple studies throughout the years, one should recognize this and be aware of these differences when dealing with members of the opposite sex in business communication opportunities. Unfortunately, emotions tend to overcome common sense sometimes and communication breakdowns occur. Cynthia Burggraf Torppa, PhD, (n. . ) states that â€Å"Although at times differences in women’s and men’s communication styles seem to be constant and overwhelming, they are really quite minor. For example, both women and men can be nurturing, aggressive, task-focused, or sentimental. What is important to think about, however, is that women and men sometimes perceive the same messages to have different meanings. In fact, it may be as a result of the differences in message interpretation that the â€Å"battle of the sexes† occurs. Studies indicate that women, to a greater extent than men, are sensitive to the interpersonal meanings that lie â€Å"between the lines† in the messages they exchange with their mates. † If Steve were addressing a male coworker, he would have spoken the same way. What should have happened differently is that Steve should have been more aware of how Mary would have responded to the way he presented his problem. Men and women could more effectively communicate if the opposite sex had a heightened awareness to how each interprets messages differently. Men, because they tend to compartmentalize their communication into a smaller part of the brain, tend to be better at getting right to the issue, the more female brain (will) gather a lot of material, gather a lot of information, feel a lot, hear a lot, sense a lot. † (Gurian, 2005) 2. If Mary was treated in the same fashion by a female coworker, would she have responded in the same way? Mary may have reacted somewhat differently if this communication had occurred with a female coworker. She may have been more at ease communicating with another woman. However, in times of stress, people react in different ways. Many women, like Mary, tend to like to confide in others in order to obtain someone else’s point of view on the situation while others may choose to confront the situation head-on in an attempt to find a solution that makes everyone happy. 3. How was this exchange perceived by the male and female employees who overheard it? If others overheard this exchange, the males and females may have had very different view of how the communication was handled and what the real message being sent was. Many have said that women tend to let their personal feelings get too involved in the work environment and tend to take things personally. Men, on the other hand, are said to be able to not let personal feelings get in the way. Other women who may have overheard the exchange may tend to side with Mary, perceiving Steve as being a â€Å"typical man† who is unable to communicate his feelings in an adult fashion. Other men who may have overheard the exchange may have wondered what the problem was but would have been more inclined to ignore the exchange. Employees who observed Mary’s action of resorting to seek comfort from another female employee may believe that Mary is insecure about her role as a manager. As acting managers, both Steve and Mary should have kept the differences out of the view of teammates. Employees should not be witness to a disagreement between two managers and the destruction of the reputation is furthered by the way Mary sought comfort by discussing the situation with a coworker and by Steve slamming the door. While the CFO is away, Mary and Steve need to have a private conversation to work through the differences that have been displayed. Good communication skills and listening skills will be critical in this situation. Each will have to â€Å"flex† their normal personality styles to be able to communicate effectively and work through this scenario. A solid front must be presented to the rest of the team so show that issues can be worked through and that both Mary and Steve are capable of being in charge in the CFO’s absence. Scenario Mary Smith and Steve Johnson have equal roles in management positions at Company X, Y, and Z. They have been asked to work and make decisions together, while the CFO is away on business. An issue has developed, on which Mary and Steve disagree. While discussing the issue on the phone with Mary, Steve abruptly yells, â€Å"You aren’t listening to me,† and hangs up. A shocked Mary goes to another female employee to discuss how unfairly she feels she is being treated by Steve. Meanwhile, Steve has slammed his office door to brood alone. Do Mary and Steve not like one another? Do they not work well together? The answer is probably no to both questions. The cause of the distress is likely due to the ineffectiveness of their inter-gender communication, fueled in part by the stressful task of filling in for the CFO. Mary and Steve were communicating in stereotypical male/female patterns. Steve aggressively vented his anger at Mary and Mary meekly retreated to the solace of a fellow female employee, instead of confronting Steve. Each individual is unique; however, there are biological, social and cultural factors that influence how we communicate with the opposite sex.

Tell Asmar Statuettes, Victory Stele of Naram-sin, Law Code of Hammurabi, Ishtar Gate.

Tell Asmar Statuettes, Victory Stele of Naram-sin, Law Code of Hammurabi, Ishtar Gate. 1) Tell Asmar Statuettes -dated around 2700-2600 B.C. and came from Sumerian architecture. These statuettes were from the Abu temple and these statuettes represented the goddesses. The tallest one was 30 inches high, which was the god of vegetation. In correlation, the rest of the statuettes, all had their purposes in representing different kinds of goddesses.2) Victory Stele of Naram-sin - was during the Akkad period, which was around 2230 B.C. and made out of pink sandstone. It was also about six feet and six inches tall. Originally, this stele was erected in the town of Sippar, to the north of Babylon. In addition, the sculpture illustrates the victory over the mountain people of western Iran by Naram-Sin, which was the fourth king of the Semite dynasty of Akkad.Hammurabi Code3) Law Code of Hammurabi- was made during the era of the old Babylonian period under the rule of King Hammurabi. The inscriptions of his codes were inscribed on a black basalt stele, beneath King Hammurabi an d the shamash. The sculpture is approximately seven feet tall. It was made around 1792-1750 B.C. and King Hammurabi himself along with the shamash writing all of the laws down, while the king is dictating them to him.4) Ishtar Gate- built by Nebuchadnezzar II in 575 B.C. in Babylon was a glazed-brick structure decorated with figures of bulls and dragons, symbols of the weather god Adad and of Marduk. The repeated design served as a guide for the ritual processions from the city to the temple. The gate was made out of blue-gazed enamel bricks and edged with white and gold geometric designs. I have learnt a lot just from looking at such beautiful architecture. After researching the detailed facts, I have realized that this took lots of effort, manpower, very...

Examine the professional & legal implications of surgical site marking Essay

Examine the professional & legal implications of surgical site marking - Essay Example ing to abide by surgical site marking procedures include compensation claims for negligence, punitive fines, and jail terms among others (Clarke, Johnston, Finley 2007, p. 397). Surgical site marking is professionally and legally intended to demonstrate commitment to quality and safety to patient care. Surgical site marking can be used to assure patients that they shall receive the best quality of care possible. It is also aimed at ensuring that health care providers can feel the sense of accomplishment when they pride themselves in providing quality health care to patients (Jhawar, Mitsis & Duggal 2007, p. 68). Failure of health care practitioners to abide by proper surgical site marking procedures can lead to them being deregistered as professionals in their respective field in case patients suffer harm as a result of negligence (Meinberg & Stern 2003, p. 194). Legally, health care provider who fail to abide by the surgical site marking procedures also risk legal action being taken against them for neglecting their professional duties. As mentioned earlier, they may end up paying punitive fines, facing jail terms, or being barred from

Atmospheric pollution and its affect on human health Essay

Atmospheric pollution and its affect on human health - Essay Example Accidental air comes from leakage and blasts in industrial furnaces, as well as through ample consumption of fuel alternatives, and smoking. On the other hand, industrial air pollution characterizes a type that pollutes the environment via the emissions caused by thermal plant operations, wide use of construction materials such as cement and steel, fertilizers, pesticides, atomic units, and industrial wastes. Green house effect derived from the contamination of several important gases and fossil fuel combustion in the air makes another foul contribution and this type is especially characteristic of green house gases namely carbon dioxide, methane, water vapor, nitrous oxide, and ozone which return to the lower atmospheric region after evolution against gravity. Transport related air pollution similarly originates from smoke brought about by petrol or diesel burnt in different vehicular engines which correspondingly emit noxious gases in mild to poisonous concentrations at worst. How does each of these types of air pollution affect human health and the environment? Smog is proven to have caused serious respiratory diseases as in the 1952 incident in London that resulted in the death of 4,000 people. Greenhouse gases equivalently pose threat on crops and livestock besides exhibiting potential harm on human skin which may be impacted by corrosion or cancer upon based on critical gas levels. As heat exceedingly builds up due to greenhouse effect, this further leads to climate change and global warming. By transport related air pollution, carbon monoxide for instance can drive oxygen out of the bloodstream, causing apathy, fatigue, headache, disorientation, and decreased muscular coordination and visual acuity. Industrial plants capable of releasing untreated wastes along with high levels of sulfuric or nitric acids make possible the precipitation of acid rain that gradually erodes building structures, contaminates vegetation, drinking water, and even the aquatic ha bitat. Birth defects, genetic mutations, and damage to neurological systems may also follow as consequences of long-term exposure to toxic materials with high percentages in air. What are some ways to control air pollution? Since human activities comprise either the primary or secondary sources of air pollution, control over these activities hence becomes essential in suppressing pollutants from building up in hazardous degrees of contact with the atmosphere. Car pool is one such means to arrive at this goal which takes to effect lower consumption of fossil fuels once fewer cars are used upon implementation. This way, fossil fuels are sustained and conserved for later applications. In the similar manner, taking advantage of the public transport may help regulate emissions properly besides being an act of support to augment public income. One may opt to walk or simply ride a bicycle to cover short distances as much as possible so that certain quantities of gas are saved while there w ould be a number of places which can be freed eventually of smoke and of the uncomfortably warmer temperatures due to sensible heat if most people heartily participate in this endeavor of minimizing the use of major emission source. Likewise, there is quite an immense worth in utilizing alternative sources of energy aside from the traditional fuels. If there emerges